Customer Reviews

Based on 12 reviews
Runs small

The heels are beautiful and they arrived in a timely manner however when I tried them on they were too small. I emailed Tissimum right away with all the information they required regarding a return. Their return policy states you must e-mail them initiating a return within 5 business days of receiving the product, today is now the 5th business day since receiving the heels. Not only did I e-mail them but I also submitted a form requesting they contact me through their website and I’ve yet to hear back from them. I was very happy to support a Mexican business and was ready to repurchase the heels in a bigger size. Due to the lack of customer service I was left disappointed in my purchase.

Angelica Fontes
Shoe of the summer??

Upon receiving my package I truly fell in love with the silhouette of the shoe and it looked even better on! The red color is truly rich, and you can tell they were made well. The heel height is perfect and I have hopes that when I wear Them out they will be comfortable. The only thing I did notice while trying on in my home (hardwood floors) is that the heels did appear to be a bit slippery but I think It will be an easy fix for when I do finally wear them out.

Ana Paula Palacios
I love them 🤩

Me encantaron , se tardo un poco llegar, pero fue lo que esperaba, el color me llegó como lo pedí

Jennifer Terrones
Arrival of the Long-Awaited Red Shoes

It took three emails and two reviews to receive my product after it was mistakenly delivered elsewhere. After a month of waiting, I finally got my orquidea heels in red. At first impression, the shoes are beautiful. In a saturated fashion market, TISSIMUM managed to create something fun and evocative. The orquidea heels are THE shoes of summer. They're quite snug at the toes, but perhaps will feel less tight after being broken into. The soles of the heels and heel itself are cushioned and sturdy enough to support the feet for wear which is ideal since shoes as cute the orquidea heels deserve to be seen. Overall, I'm happy with the product and am even happier to support a Mexican business.

We're truly sorry about the situation with your order. Thank you for allowing us to rectify it. We're delighted to hear that you've received your orchids. We hope you're happy with your purchase.

Angelina Sala

Even better than the picture!! I love them so much, the orchids look so real! My new favourite heels, I will let my mum, my sister and my bestfriend wear them, Sooo beautiful


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